Lesson 2: Maintaining Users
In this lesson, we'll walk through common user account maintenance tasks: changing a user's password and changing, unlocking, and inactivating a user account.

As discussed in Users and Their Roles in Module 2: Basics for All Users, only a UAA can access user account maintenance functions.

Before you can maintain a user account, you need to:

  1. Log on to MIRCal (see Accessing MIRCal in Module 2: Basics for All Users).
  2. Create a reporting profile (see Create a Reporting Profile in this module, Lesson 1).

Learning Objectives
By the end of this lesson, you should be able to:

  • View a user account
  • Change the information in a user account
  • Unlock a user account
  • Change a user's password
  • Inactivate a user account

In Lesson 1, Pam created a user account for Dave Young, a new director at CBT2. Now Pam needs to add Dave's fax number. Pam logs on to MIRCal and creates a reporting profile. That's where this lesson begins.

List of tasks in Lesson 2

To begin, click “View a User Account” above.

Lesson 1 Lesson 3 Task 1: View a User Account